Cancellation policy

Subscribe with cliCHair: Practical, Secure, Intelligent

With a cliCHair subscription, you receive your favorite products automatically and hassle-free. Save time, simplify your routine, and always stay stocked with full control and flexibility. Subscribers also benefit from priority stock access and exclusive promotional conditions.

How it Works

When purchasing an eligible product, you can choose a subscription option. This allows you to receive the product at regular intervals (e.g., every 30 or 60 days) with automatic billing. The system will handle everything—no manual steps required after the initial setup.

Manage Your Subscription

You have full control via your customer account (accessible via a secure magic link). You can:

Modify payment methods or shipping addresses.
Pause or skip a delivery.
Cancel the subscription at any time.

⚠️ CANCELLATION & MODIFICATION DEADLINE

To avoid being charged for the next scheduled delivery, any changes or cancellations must be completed at least 48 hours before the next scheduled billing date. Requests made after an automated order has been generated cannot be applied to that specific shipment.

Pricing & Billing

Price Adjustments: Subscription orders are billed at the current website price at the time the order is generated. If a price change occurs, it will be automatically reflected in your next billing.
Payment Failures: If a payment is declined (e.g., expired card), our system will attempt to re-bill. If unsuccessful after several attempts, the subscription will be automatically paused until payment details are updated.
Shipping Costs: Subscription orders are subject to the standard Shipping Policy thresholds.

No Commitment

The cliCHair subscription model is designed for maximum freedom. There are no hidden fees, no long-term contracts, and no cancellation penalties. Everything is transparent and manageable directly by you.

By completing a subscription purchase at checkout, you explicitly confirm that you have read and agreed to these terms, in compliance with Swiss and Shopify regulations.