PROFITABILITY

ZERO STOCK LOGISTICS: HIGHER MARGINS, LOWER COSTS

The Pure Digital model eliminates the inefficiencies of traditional distribution that strip salons of up to 20% of their operating margin. You can import products to your admin panel with a single click and publish them without ever buying stock in advance or managing physical inventory. This system completely frees you from storage concerns and manual invoicing to suppliers.

DISCOVER CLICHAIR

SCIENCE & AI

ELITE SUPPORT FOR EVERY SALE

Every product is scientifically validated by Scientific Director Carlo Histo and Master Colorist Concetta Buzzone, ensuring that every sale is backed by superior expertise. You will have constant access to clichAIr, the AI assistant dedicated to the bio-chemical analysis of formulas and instant consultation on care protocols. Please note: technical lines remain accessible only through direct B2B purchase for salon use.

DISCOVER THE CLICHAIR METHOD

ECO-DELIVERY

WHITE-LABEL AND CARBON-NEUTRAL SHIPPING

cliCHair acts as an invisible extension of your brand: shipments are white-label, protecting your store's identity. Every delivery is certified 100% carbon-neutral via DHL GoGreen and Shopify Planet. To ensure maximum professional security, every package is delivered exclusively with a signature required upon receipt.

OUR GREEN COMMITMENT

REQUIREMENTS

WHO CAN ACCESS THE PROGRAM

To maintain standards of excellence, membership is reserved for qualified partners:

PRO Members: The program is dedicated exclusively to verified members of the cliCHair PRO Community.
Platform: You must have an active website on the Shopify platform.
Location: Operations and shipments must be based exclusively in Switzerland or Liechtenstein.

JOIN THE PRO COMMUNITY

WORKFLOW

FROM ORDER TO AUTOMATED TRACKING

When a customer orders on your site, the system activates a two-minute security window for the anti-fraud filter. Once this check is passed, the order is forwarded to us: if received by 12:00 PM (Mon-Fri), we guarantee same-day shipping. The tracking code is instantly synchronized in your dashboard, without any manual intervention. Flexible management: the ability to cancel orders not yet fulfilled directly from your control panel.

SHIPPING POLICY

CASH FLOW

OPTIMIZED AND TRANSPARENT PAYMENTS

The payment flow is designed to protect your finances: the wholesale cost (reserved cost price) is automatically charged only when order fulfillment is requested. You will have immediate access to a dedicated product list with synchronized cost and suggested retail prices. Every transaction is clearly traceable in your Shopify statement.

SEND AN EMAIL TO CHIARA

ASSISTANCE

INTEGRATED RETURNS AND FAST REPORTING

Return management can be initiated directly from your admin panel. For hygiene reasons, cliCHair exclusively accepts products that are intact, unused, and still sealed. The wholesale cost refund is triggered after physical verification of the item's integrity, with a potential restocking fee for returns not caused by technical errors. Any visible damage to packages must be reported within 48 hours of delivery.

REFUND POLICY